Platform Features

Built for the
modern shop

Cipher combines AI diagnostics, real-time collaboration, and mobile access into one platform designed by technicians, for technicians.

Describe symptoms in plain language. Cipher returns ranked probable causes with confidence scores, estimated repair time, and parts needed.

Scan a VIN from your phone camera or type it in. Instantly pull vehicle specs, decode packages, and surface known issues for that exact build.

Assign diagnostic sessions to team members, share findings, request second opinions, and keep the whole shop on the same page.

Full diagnostic access from your phone. Scan VINs, chat with Cipher, view repair history, and manage tickets from the shop floor.

Track every diagnostic from start to finish. Auto-numbered tickets with status tracking, assignments, and complete repair history.

Every completed repair feeds back into your shop's knowledge base. Cipher learns your patterns and improves its recommendations over time.

How the AI engine works

Three stages from symptom to solution, powered by real repair data.

Your symptom description is processed to extract vehicle system, DTC codes, mileage, and environmental context.

The extracted data is analyzed alongside your shop's repair history to identify and rank probable causes by confidence.

You receive a prioritized list of diagnoses with confidence scores, repair steps, estimated time, and parts needed.

See how Cipher compares to traditional diagnostic workflows.

Feature	Cipher	Traditional Workflow
AI-powered diagnostics
Natural language input
Mobile app with VIN scanning		Limited
Real-time team collaboration
VIN decode & vehicle lookup
Structured repair output
Modern interface
Learns from your shop data

Cipher is free during early access. Sign up now and help shape the future of shop diagnostics.